Two systems. One goal: more real appointments.
We work on the two growth engines of a clinic: the patients who already know you and the ones who don't yet. Each service has a dedicated system.
Patient reactivation
We recover inactive patients from your base: those who had a consultation and never returned, those who didn't show up, and unconfirmed quotes.
- We work on your CRM or patient export
- Personalized conversations via WhatsApp and SMS
- First rebookings in 2 to 3 weeks
Prospecting new patients
We start conversations every day with potential patients who don't know you yet, via Instagram and LinkedIn.
- Ideal profile identification by geography and interest
- Messages sent from your account — no ad spend
- Up to 2,000 potential conversations per month
MORE ABOUT EACH SERVICE
How we work on each one. No promises, a real system.
We recover patients who already came through your clinic.
Your database is your most profitable asset and, in most clinics, the least worked one. We design a complete system to re-open conversations with patients who already knew you, adapted to the type of treatment, the time without contact and the reason for their inactivity.
See the full systemCRM integration
We work on top of your scheduler, CRM or a manual patient export.
Human conversations
WhatsApp, SMS and email, written one by one — never mass automations.
Clinical segmentation
We differentiate patients by treatment, urgency and reason for inactivity.
Measurable results
Monthly report with response rate, rebookings and recovered patients.
New conversations with patients who don't know you yet.
We start daily contacts with potential patients on Instagram and LinkedIn, segmented by geography and interest. No ads, no bots — every conversation is sent from your account and manually reviewed to protect your reputation.
See the full systemGeographic targeting
We identify profiles by location, interest and activity level.
Messages from your account
We write the way you'd write — human, direct and elegant.
Up to 2,000 opportunities/month
Structured volume on Instagram and LinkedIn, without falling into spam.
Ready-to-book patients
You only receive the patient who already agreed to book a consultation.
REVIEWS
Clinics already working with us. Real cases, measurable results.
“In the first month we recovered 23 patients who hadn't returned in over six months. I never imagined that base was asleep — now we work it every month.”
Dr. Laura Mendez
Director, Mendez Aesthetic Clinic · Buenos Aires
“We tried paid ads for months without clear results. With PatientFlow we have new patients coming in every week, and the best part is they arrive with the consultation already booked.”
Dr. Martin Rivera
Plastic surgeon · Calgary
“We combined reactivation with prospecting and the difference showed in two months. A serious, organized team that understands how patient work really happens.”
Camila Ortega
General coordinator, Skin Lab · Toronto
Your next patient has already been to your clinic.
They just need a good reason to come back.
So the real question is:
HOW MANY PATIENTS ARE ASLEEP IN YOUR DATABASE?
Stop chasing new patients. Start with the ones who already know you.